1. Introduction

At KBC Business Setup / ESS, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website or services.

2. What We Collect

We may collect the following:

• Name, contact number, email address

• Nationality and identification documents (if provided via forms)

• Uploaded documents related to business or government services

• Service usage data (e.g., appointment selections, file uploads)

3. How We Use Your Information

Your data is used to:

• Provide services and respond to inquiries

• Process government-related applications

• Improve website functionality and user experience

• Communicate updates, appointments, or service confirmations

4. Data Sharing

We do not sell or rent your data. Information may be shared only with:

• Government entities or authorities (as required by service)

• Internal staff for application processing

• Third-party tools (e.g., secure file handling, WhatsApp, payment providers)

5. Your Rights

You have the right to:

• Request access to your data

• Correct or delete your data

• Withdraw consent for marketing communication

To request these actions, contact us at info@ess.com.

6. Data Security

We implement industry-standard security protocols to protect your data from unauthorized access or misuse.